Declaration on the Protection of Privacy by Orlandi Spa
Orlandi Spa operates in the maximum respect of the law on data processing, of etiquette and common decency about the use of information regarding third parties.
Orlandi Spa is the data of its visitors and partners who would like to be treated as their own. All information collected on the site, through email campaigns, phone calls or any other means are of exclusive use of Orlandi Spa, and will not be in any way and no license to others. Within Orlandi Spa, gain access to only personnel who have a real need for the svolgimenti of their business tasks. Such persons shall be authorized and empowered.
Informative and Personal Rights pursuant to Legislative Decree 196/03
According to article 13 of Law 196/03 paragraph 1, letters a) to f), Orlandi SpA declares that the processing of personal data that has been provided through the questionnaires and / or form on the site www.orlandispa.it , will be carried out with the sole purpose of fulfilling your requests for clarification and / or recommendations as to the next paragraph, that the treatment will be carried out with the help of electronic protected in compliance with the rules of confidentiality and security required by law and / or internal regulations, compatible with the purposes for which the data were collected, and that the provision of data is not compulsory but the omission of the information requested through questionnaires and / or forms on our site could lead to Orlandi Spa is impossible to give effect to its demands, that the data collected will not be disclosed and / or disclosed to third parties under any circumstances and for any reason, except in cases provided by law.
Please also note that the data controller is:
Viale XXIV Maggio, 3-21013 Gallarate VA - Italy
Pursuant to art. 7 D. Decree 196/2003, you have the right to obtain at any time by the data processor information on the processing of personal data, its methods and objectives and the logic applied to it. Within your rights to obtain:
1. confirmation of the existence of data and the communication of such data and their origin;
2. the identification of the owner and managers and the persons or categories of persons to whom the data may be communicated or who can learn about them as managers or agents;
3. updating, rectification and integration of the data;
4. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law;
5. certification that the operations referred to in paragraphs 3) and 4) have been brought to the attention of those to whom the data were communicated or disseminated, with the exception of cases where this requirement proves impossible or involves the use of manifestly disproportionate to the protected right;
6. to oppose: the processing of data, even if pertinent to the purpose of collection, for legitimate reasons, the processing of data for purposes of commercial information or for carrying out market research.
Orlandi Spa reserves the right to call you back in the future, by phone, fax or email, in order to inform you about special promotions, events, initiatives and latest news about its activities and products.
The information required when visitor requests for clarification, reports of malfunction, feature requests, messages are typically used only for the pressed action by the visitor.
The text of the email request commercial and technical information is saved in the application of Email Management to ensure the shortest response times and the best grade of service. In this application has access, via password, authorized personnel only.
The Newsletter registration is voluntary and may be revoked at any time, in harmony with the general management of email campaigns.
The email campaigns are sent only to individuals who have requested to receive them, agreed to or to addresses found on the Internet as names to contact for commercial communications. At any time the recipient of our campaigns can request to be excluded from further communications. This exclusion is free and context to the request.
The chat sessions are voluntary and anonymous and is not required to declare in any way. Only chat sessions required by retailers who have logged Area Retailers are associated with the same dealer. The content of the conversation is saved in the database to ensure the best level of customer service and in no way spread by Orlandi Spa
The other party has the ability to send the record of the conversation to an email address of your choice. Orlandi Spa grants permission for the dissemination of such data.
The request that the visitor can do to be contacted by telephone is voluntary, phone numbers are used only to let the call of relevance.
In case of purchase, are saved the necessary information to regular accounting of sales. The customer data are not disclosed to other persons who Orlandi Spa personnel who must carry out the practices.
In case of payment by credit card, the identification data of the credit card (type, number and expiration date) are neither inspected nor stored by Orlandi Spa and these data are in fact passed on SSL secure connection directly to the Banca Sella, which performs the task of authorizing the payment. In the event of a second purchase with a credit card you need to enter all the data of the paper.
With regard to the data of the credit card for any reason do not follow the normal procedure of authentication but are sent by fax, they are kept in the company safe and destroyed at the end of the second month following their dating.
Of each telephone conversation with our operators have saved a brief summary, to ensure the best level of customer service and, in the case of calls to technical support, to account to client cases handled. In no way phone calls are recorded. Messages saved in boxes of answering machines are deleted after listening.
Some of the links on the website of Orlandi Spa leading to external sites over which we have no control Orlandi Spa and whose data management is the responsibility of the respective operators. Orlandi Spa does not have any responsibility in this regard. Orlandi Spa suggests to read the mode of data processing of such sites before leaving .